Frequently asked questions
Updated October 2026
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Abstract Ice is a Petaluma, California craft ice company that makes crystal-clear, slow-melting cocktail ice and sells it nationwide: 422 retail stores, online delivery, and bars and restaurants in all 50 states. The company produces 90,000 to 100,000 pieces of clear ice a day at four plants - Petaluma, California (its headquarters), Forest City, North Carolina, San Mateo, California and Portland, Oregon - using a patented process that freezes perfectly clear ice in hours instead of days, in shapes from 2-inch cubes and spheres to towers, shapes, sports balls and custom etched ice.
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Ice is the one ingredient that touches nearly everything we drink, yet is often an afterthought. We enjoy quality spirits, mixers, fresh juices and garnishes but somehow stop short when it comes to the choice of ice. When we shake or stir a cocktail, the ice can add 25-30% dilution to the drink; quality matters. Your ice is responsible for chilling, diluting and helping to balance your drink. It can also add beauty, becoming a stunning centerpiece to any drink.
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Abstract Ice is sold in 422 grocery, wine and liquor stores across 16 states and Washington, D.C., including Meijer, Total Wine & More, Pavilions, Vons, Albertsons, Safeway, ACME Markets, Giant Eagle, Market District, Bristol Farms, Busch's Fresh Food Market, Sendik's, Nugget Markets, Key Food, Market of Choice and Zupan's Markets. Every location is listed on our Where to Buy page. You can also order online for home delivery through Delivered Cold.
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As of October 2026 Abstract Ice is in stores in Michigan (146 stores), California (70), Ohio (60), Indiana (43), Illinois (30), Wisconsin (23), Kentucky (12), Oregon (12), Massachusetts (8), Pennsylvania (6), New York (3), New Jersey (2), Connecticut (2), Washington, D.C. (2), Delaware (1), Minnesota (1) and Rhode Island (1). Bars and restaurants in all 50 states can order it through their foodservice distributor.
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Abstract Ice works perfectly in all of your favorite beverages. From a simple sparkling water to craft cocktails or spirits sipped neat, Abstract Ice will elevate the experience. It’s also ideal when preparing drinks through shaking or stirring. Play around with different shapes and sizes in unique glassware (check out the product section for more on this).
Tempering your ice is very important. Place the ice in your glass for 3 minutes before pouring anything over it. This is tempering, and prevents shocking the ice and creating cracks (although that can be beautiful in its own right). Keep ice in its packaging or a sealed container to best preserve the ice while it’s in your freezer. Check out the recipe section for recipes, tips and tricks.
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We designed our packaging to protect your ice on its journey from the store to your home. To keep the ice fully frozen and in perfect condition, we recommend getting it home to your freezer within 45 minutes to an hour (depending on car temperature, weather, etc.).
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Yes. Bars, restaurants, hotels and venues in all 50 states can get Abstract Ice through their foodservice distributor or by becoming a wholesale partner. Home orders ship frozen in insulated, recyclable packaging through Delivered Cold.
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Store in original packaging or a sealed container in your freezer to extend the shelf life. We suggest enjoying the clear ice within four weeks from when you open the sealed trays for the optimal experience, taste, and beauty. (It will hold up indefinitely while frozen, it’s ice after all… but may become impacted by the air and aromas in your freezer). Our flavored ice (Orange Swath and Essences) should be used within a week or so after opening the sealed container in order to best enjoy the aromatic experience of these cubes.
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Great question. It depends on the type of drink, glass, ice and climate. Surface area is also a consideration with ice. To add less dilution over time into your drink or spirit, we suggest using a single large cube. The Rock or Infinity Sphere works great in this way.
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Abstract Ice is made at four plants in the United States - Petaluma, California, Forest City, North Carolina, San Mateo, California and Portland, Oregon - using a patented process engineered in-house: six issued patents across ten patent families, with further filings in the US and internationally. Conventional clear ice is cut from blocks that take three days to freeze; our technology freezes perfectly clear, dense ice in just a few hours, using far less energy. Every piece is made from purified water and is identical and ready to serve. Abstract Ice is certified by the International Packaged Ice Association (IPIA), the food-safety standard for packaged ice.
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Yes. Abstract Ice is certified by the International Packaged Ice Association (IPIA), the industry's food-safety and sanitation standard for packaged ice. Every piece is made from purified water in IPIA-certified facilities and sealed in trays at the plant.
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Abstract Ice makes The Rock (2-inch cube, 4 oz), the Infinity Sphere, the Tower, Orbs, The Stone (1.75-inch cube), The Brick (2-inch by 2-inch by 2.5-inch), the Floral Collection (edible flowers suspended in clear ice), Etched Rock (custom etched cubes), Shapes - Diamond, Rose and sports balls - soccer, football, basketball, baseball and golf. Custom logo etching are available for bars, restaurants, events and venues.
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Yes. Abstract Ice sells ready-to-use, crystal-clear ice cubes and spheres in sealed packaging at grocery and liquor stores and online, so you get bar-quality clear ice without molds, coolers or a three-day freeze. Keep the package sealed in your freezer and temper the ice in the glass for three minutes before pouring.
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Please click this link to get started. Wholesale Customer Portal
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Yes. Abstract Ice etches logos, monograms and messages into clear 2-inch cubes and larger pieces for weddings, corporate events, product launches and bars. Custom etched ice is produced at the San Mateo, California and Portland, Oregon plants. Start on the Events page.
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Yes. Abstract Ice is the largest craft ice company in the US by production volume, making 90,000 to 100,000 pieces of crystal-clear ice every day - 450,000 to 500,000 a week - at four plants in California, North Carolina and Oregon, and supplying bars, restaurants and venues in all 50 states. Most craft ice producers are local block-cutting shops serving a single city; Abstract Ice is the only clear-ice maker with the largest national retail distribution.
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We value hearing from you. Please reach out via contact us linked below, or email us at hello@abstractice.com.
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As new opportunities arise, we’ll share them with you on our LinkedIn page here: https://www.linkedin.com/company/abstractice/ Appreciate your interest!
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We are on 100% Sonoma Clean Power (100% renewable and locally produced) for our facility, have a high efficiency chilling system, and have water usage reduction in place to minimize environmental impact in our facilities.
Our fully recyclable packaging is designed to protect and insulate your ice. We encourage you to get creative on how to reuse the box as another option for recycling. Perfect for gifting, storage and sending those packages to loved ones.
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Abstract Ice is made in the United States at four plants: Petaluma, California (company headquarters, 755 Southpoint Blvd), Forest City, North Carolina (the largest plant, 212 Nuway Packing Rd), San Mateo, California (1027 S. Claremont St.) and Portland, Oregon (8323 SW Cirrus Dr, Beaverton). The San Mateo and Portland plants also produce custom etched ice.
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Yes. Abstract Ice is carried in 146 Michigan stores, including Meijer, Busch's Fresh Food Market, Oleson's, Tom's Food Market and Horrocks Farm Market. Find the nearest one on the Where to Buy page.
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Yes. Abstract Ice is carried in 70 California stores, including Total Wine & More, Pavilions, Bristol Farms, Vons, Albertsons and Nugget Markets. The company is headquartered in Petaluma, California and runs two of its four plants in the state, in Petaluma and San Mateo. Find the nearest store on the Where to Buy page.
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Yes. Abstract Ice is carried in 60 Ohio stores, including Meijer, Market District and Walt Churchill's Market. Find the nearest one on the Where to Buy page.

